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Change Healthcare
- Atlanta, GA / Philadelphia, PA / Providence, RI / 37 more...
This position is responsible for providing high quality client focused service by utilizing extensive knowledge of State/Federal program requirements to help identify financial assistance programs for the uninsured or underinsured patients. ESSENTIAL DUTIES & RESPONSIBILITIES Provides superior customer service through inbound and outbound calls. Works in a Call Center set
Posted 1 day ago
Change Healthcare
- Nashville, TN / Philadelphia, PA / Providence, RI / 45 more...
Change Healthcare is a leading healthcare technology company with a mission to inspire a better healthcare system. We deliver innovative solutions to patients, hospitals, and insurance companies to improve clinical decision making, simplify financial processes, and enable better patient experiences to improve lives and support healthier communities. Customer Communication
Posted 1 day ago
Change Healthcare
- Alabaster, AL / Philadelphia, PA / Providence, RI / 47 more...
Meet productivity and quality standards as outlined in client metrics Identify any issues or trends and bring them to the attention of management team Work on special projects as assigned Other duties as assigned Compete ncies K nowledge of the A/R Process Ability to meet position metrics goals (KPI's) Strong written and verbal communication skills MINIMUM JOB QUALIFICATI
Posted 1 day ago
Change Healthcare
- Atlanta, GA / Philadelphia, PA / Providence, RI / 49 more...
Meet productivity and quality standards as outlined in client metrics Identify any issues or trends and bring them to the attention of management team Work on special projects as assigned Train others and Q/A work of other s as assigned Other duties as assigned Compete ncies Thorough knowledge of the A/R Process Ability to meet position metrics goals (KPI's) Strong writte
Posted 1 day ago
Change Healthcare
- Nashville, TN / Philadelphia, PA / Providence, RI / 45 more...
Manage and analyze software applications Provide exceptional customer service Promptly respond to customer concerns Perform product research, provide customer training as needed Log and monitor technical issues reported by customers Manage customer issues effectively, escalating appropriately Communicate updates to customers based upon team policy Assist in pre software r
Posted 1 day ago
Change Healthcare
- Clinton Township, MI / Philadelphia, PA / Providence, RI / 49 more...
Change Healthcare is a leading healthcare technology company with a mission to inspire a better healthcare system. We deliver innovative solutions to patients, hospitals, and insurance companies to improve clinical decision making, simplify financial processes, and enable better patient experiences to improve lives and support healthier communities. Overview of Position I
Posted 1 day ago
Change Healthcare
- Pittsburgh, PA / Providence, RI / Columbia, SC / 45 more...
Senior Consultant Overview of Position Sr. Consultants have a responsibility to provide good service to our clients as a routine component of daily work. In addition, there are a number of activities (with the list still evolving) that need to be performed to sell projects and services, manage engagements, management of clients, and support administrative activities. Perf
Posted 1 day ago
Change Healthcare
- Pensacola, FL / Philadelphia, PA / Providence, RI / 48 more...
Overview of Position The Client Support Team provides 24/7/365 support for Accountable Care and Network Services managed out of our Pensacola, FL office. The Client Support Representative position is primarily responsible for ticket intake, providing tier 1 support and client communications regarding unexpected system outages, CHC and Vendor system scheduled downtimes and
Posted 1 day ago
Change Healthcare
- North Charleston, SC / Philadelphia, PA / Providence, RI / 48 more...
Overview of Position The Project Manager facilities and monitors all aspects of a project related to a newly signed Client contract and any operational initiatives. This includes maintaining a detailed Implementation plan, conducting, participating in weekly internal and client calls while overseeing project deliverables. Expectations and communication of the project mile
Posted 1 day ago
Change Healthcare
- Nashville, TN / Philadelphia, PA / Providence, RI / 45 more...
Provide support and engage in solutions to inquiries from end users at all levels through phone, email, and ticketing system Work with team members to assist in card reconciliations when card may have been suspended or cancelled Make general ledger corrections on submitted expense reports Auditing Expense Reports as needed Assist with AMEX fraudulent transactions Ensuring
Posted 1 day ago
Change Healthcare
- Pittsburgh, PA / Providence, RI / Columbia, SC / 46 more...
(include the major areas of responsibility and the percentage of time allocated to each) Meet productivity standards as outlined in client metrics Identify any issues or trends and bring them to the attention of management team Work on special projects as assigned Other duties as assigned Diversity, Equity & Inclusion At Change Healthcare, we include all. We celebrate div
Posted 1 day ago
Change Healthcare
- Alpharetta, GA / Philadelphia, PA / Providence, RI / 45 more...
Partner with Program Director, Core Technology leaders, and risk stakeholders to develop program roadmap and annual/quarterly objectives; define and track key success metrics that demonstrate the effectiveness and value of the program in achieving risk reducing objectives Collaborate cross functionally to identify and monitor all Core Technology risks in master risk regis
Posted 1 day ago
Change Healthcare
- Alpharetta, GA / Philadelphia, PA / Providence, RI / 49 more...
Review whole portfolio and evaluate if products are still relevant based on business and market strategy; make recommendations and/or decisions on whether to maintain, invest, or end of life based on assessment Explain competitive market landscape and product fit, own product holistically, anticipate market changes and plan and execute on insights learned Work with matrix
Posted 1 day ago
Change Healthcare
- Emeryville, CA / Philadelphia, PA / Providence, RI / 47 more...
Help decompose success criteria and architectural/design requirements into well defined, executable stories Deliver well documented code, features and functions Integrated feature/function monitoring, validation and data collection Take responsibility for quality, performance, stability of the delivered code Collaborate across functions with product, architecture, project
Posted 1 day ago
Change Healthcare
- Alpharetta, GA / Philadelphia, PA / Providence, RI / 45 more...
Work with Sales and Account Management team members to understand opportunity objectives and help translate those objectives into the deal analysis/recommendation, custom quote, and pricing exhibit Research and gather financial data from multiple systems to structure non standard customer pricing models and recommendations Collaborate on contract negotiations to help driv
Posted 1 day ago
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