Create customer loyalty by delivering high quality support through established processes for commercial customer issues related to Midco Services via all customer interaction types. KEY FUNCTIONS Serve as the point of contact for the customer to troubleshoot and resolve technical issues through the support of a variety of delivered products and managed services. Document

This is your opportunity to be part of Midco a leader in communications and technology! As a member of our team, you'll redefine customer experience, creating meaningful connections with each customer you serve. Create customer loyalty by providing extraordinary service to each customer via inbound and outbound contacts. Handle customer service calls ranging from billing

The Inventory Control Specialist is responsible for managing inventory at Midco's Warehouse and Inventory facilities by accurately receiving in incoming shipments and picking and processing all outgoing shipments using inventory control systems to support internal and external customers. KEY FUNCTIONS Prepare and process all incoming and outgoing shipments by prepping, pi

Maintain and improve the capacity and integrity of Midco's regional network. KEY FUNCTIONS Maintain, repair, and upgrade the capacity and integrity of the regional network; create and implement action plans to develop, troubleshoot, and improve the network. Maintain the Headend, fiber, and power supply of the network. Be able to read, communicate, and contribute to system

This role is responsible for driving significant growth in the market for both existing and new clients, achieving or exceeding individual and team goals. Execute customer acquisition and retention strategies focused on local advertising customers and associated key segments while providing optimal customer satisfaction. KEY FUNCTIONS Identify, develop, and promote advert

Perform basic service installations, disconnects and changes for residential and business customers. Preferred candidates live within 15 miles of service area. Visit to learn about employment opportunities and apply today. KEY FUNCTIONS Perform installation work including but not limited to voice, video and data installs, and service changes and disconnects in customer ho

This is your opportunity to be part of Midco a leader in communications and technology! As a member of our team, you'll redefine customer experience, creating meaningful connections with each customer you serve. Create customer loyalty by providing extraordinary service to each customer via inbound and outbound contacts. Handle customer service calls ranging from billing

Perform basic service installations, disconnects and changes for residential and business customers. Preferred candidates live within 15 miles of service area. Visit to learn about employment opportunities and apply today. KEY FUNCTIONS Perform installation work including but not limited to voice, video and data installs, and service changes and disconnects in customer ho

Perform basic service installations, disconnects and changes for residential and business customers. Preferred candidates live within 15 miles of service area. Visit to learn about employment opportunities and apply today. KEY FUNCTIONS Perform installation work including but not limited to voice, video and data installs, and service changes and disconnects in customer ho

Oversee and perform specialized data analysis utilizing GIS software and other technologies to support the Midco enterprise. Integrate GIS with other systems and automate processes that ensure data integrity, availability, and clarity. This is a hybrid role in Sioux Falls, South Dakota. (3 days in the Sioux Falls office; 2 days work from home) KEY FUNCTIONS Provide suppor

Identify, develop and promote sales opportunities to provide basic services such as telephone, internet and cable TV and enhanced, customized solutions such as Hosted Phone, SIP, Fiber, Managed Services & Data Center Services to new customers while providing superior customer service to an existing base of customers. KEY FUNCTIONS Prospect, identify opportunities and crea

Supervise, organize, and lead all functions and activities of the production team to ensure optimal technical performance of Midco Sports, Production, and Creative Services by providing technical services including designing, maintaining, installing, and troubleshooting production equipment. KEY FUNCTIONS Lead, develop, and supervise the production technology team capable

The Centralized Business Account Executive partners with business owners to understand their technology needs and provide creative solutions to drive revenue growth. In this role, you will be responsible for develop relationships with new and existing business, drive sales, and provide the best customer experience possible. KEY FUNCTIONS Manage a portfolio of accounts and

The Centralized Business Account Executive partners with business owners to understand their technology needs and provide creative solutions to drive revenue growth. In this role, you will be responsible for develop relationships with new and existing business, drive sales, and provide the best customer experience possible. KEY FUNCTIONS Manage a portfolio of accounts and

The Centralized Business Account Executive partners with business owners to understand their technology needs and provide creative solutions to drive revenue growth. In this role, you will be responsible for develop relationships with new and existing business, drive sales, and provide the best customer experience possible. KEY FUNCTIONS Manage a portfolio of accounts and